![]() From Content Migrations to Records Management and Reporting, we have you covered with best practices to make sure your implementation does not go off the proverbial rails. And while our ECM platform of choice for the last seven years has been Alfresco, we have seen time and again that a successful implementation requires more than a great platform. Whether implementing an off the shelf application or developing a custom software solution, we approach every project with the same attitude – you deserve to have it done right the first time.īlue Fish has been implementing ECM solutions for our clients since 1999 and has had the pleasure to work with hundreds of great organizations in dozens of industries. All of this data can aid you in training your chatbots, enabling them to perform and engage users more effectively.Blue Fish has been delivering software solutions since 1999 and has helped some of the best brands in the world grow revenue, streamline processes, meet regulatory requirements, or create new products. Thus, you can determine the number of messages received and sent by the chatbots within a certain time frame and the specific messages they didn’t understand and handle.Īdditionally, you can check the keywords often utilized by users along with their comments and sentiments. You can track key statistics and information about chatbot performance and user engagement. Moreover, they can connect the chatbots with Google Analytics using Google Chatbase API keys.īluefish.ai provides a centralized dashboard where you access visualizations and analytics related to your chatbots. They can do that by simply copying and pasting iFrame codes, snippet codes, or embeddable URLs. Your developers can also easily integrate chatbots with various websites, applications, and platforms. For instance, it can ask specific details from users, provide FAQ answers, or transfer messages or inquiries to live agents. You can set up a series of actions that a chatbot can instantly and seamlessly perform without human intervention. You can create automated chatbot workflows so agents can save more time doing repetitive tasks. The chatbot platform can help improve employee productivity. That way, the chatbots can deliver the right responses when customers are placing and tracking orders, employees are reporting inventory shortages, or suppliers are dealing with product returns or replacements. This means users may be using different expressions but only have the same intentions. Utterances are words or phrases used by users to convey what they want. You can set up lists of intents and utterances that you can link with each other. Bluefish.ai uses NLU technology (Natural Language Understanding), so your chatbots can capture and understand the intentions behind users’ messages and inquiries. Show Moreīluefish.ai helps you deploy AI chatbots across websites, applications, and communication platforms to establish meaningful conversations with customers, employees, and partners. Additionally, you can monitor and manage all your chatbots from a central command center and access useful analytics on chatbot performance and user engagement. Chatbot avatars, themes, and colors can be customized as well. You can design and test automated workflows for your chatbots and allow them to answer frequently asked questions instantly. ![]() The chatbots can interact with users via Facebook Messenger, WhatsApp, and other communication platforms. Bluefish.ai provides integration tools for you to effortlessly connect chatbots with various websites, applications, and platforms. Through natural language processing (NLP), you can create personalized and meaningful conversations between your AI chatbots and users. Bluefish.ai solves businesses’ communication needs and challenges across industries, including retail, manufacturing, healthcare, and banking, financial services, and insurance (BFSI). Bluefish.ai is a chatbot platform that lets you build and implement AI-powered virtual assistants to enhance engagements with customers, employees, and business partners. ![]()
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